Re-Designing Risk Mitigation

Enrollment Information:
This enrollment will expire September 30, 2019.
You must complete all course requirements (including claiming CEs) and save/print the completion certificate by September 30, 2019.


Drawing actionable and predictive insights from risk and safety data is the holy grail of clinical risk management.  The trouble is, these data sources provide an incomplete picture of the factors that foment litigation. The result is that too many risk mitigation initiatives fail because they mischaracterize the problem or garner too little frontline support.

Design Thinking is a human-centered approach to solving problems that has established itself as an effective strategy for organizations seeking to captivate their customers and drive program value. As a complement to our traditional tools, it has significant applications for the way we interpret data, identify risk mitigation opportunities, and for how we implement solutions that stick.


Learning Objectives:
By the end of this self-study you should be able to:

  1. Define the key principles of design thinking
  2. Describe the designer’s approach for actioning risk and safety data
  3. Identify opportunities to adopt a designer’s mindset in current practice


Level of Learning:


Domain of Practice:
Healthcare Operations


Simon Mawer


Criteria for Successful Completion:
To receive continuing nursing education contact hours, participants must achieve 80% on the post-test and complete an evaluation at its conclusion.


Continuing Education:
This program is approved contact hours toward the fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM (Certified Professional in Healthcare Risk Management) renewal. CE credit may be used toward CPHRM renewal only by those holding the credential at the time of the program.

American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Contact Hours: 1.0 hour
Passing Score: 80%


Conflict of Interest Statement:
As required by the American Nurses Credentialing Center’s Commission on Accreditation, we would like to make you aware of all potential conflicts of interest.

This educational activity’s planners and presenters have indicated that they have no bias or conflict of interest.


Commercial Support:
There is no sponsorship for this event.


Date Published:  May 2017
Date to be Reviewed:  Q1 2020
Date of Contact Hour Expiration:  Q4 2019

Credit Information

Activity Number Credit Amount Accreditation Period
ASHRM & ANCC 1 hour January 01, 2019 - December 31, 2019