Characterizing The Ideal Highly Reliable Work Setting: How Does Risk Management Support And Undermine That Environment?

Enrollment Information:
This enrollment will expire September 30, 2019.
You must complete all course requirements (including claiming CEs) and save/print the completion certificate by September 30, 2019.


Healthcare is undergoing a profound transformation to value based care, which requires visible, standardized processes of care that insure safe care and reduce risk. Risk managers have a valuable and unique perspective and skill set to help inform this process.  The goal of this webinar is to provide valuable and practical insights for risk managers as to the characteristics of a highly reliable care environment, and critical role risk managers play in enhancing patient safety and mitigate risk.


Learning Objectives:
By the end of this self-study you should be able to:

  • Describe a practical framework to understand a culture of highly reliable care and the tangible, measurable aspects of such
  • Inform the valuable ways that risk managers can play a critical role in driving a culture of safe and reliable care
  • Detail practical, actionable insights that risk manager can use to contribute to effective risk mitigation in high-risk clinical areas and processes


Level of Learning:


Domain of Practice:
Clinical/Patient Safety


Dr. Allan Frankel
Dr. Michael Leonard


Continuing Education:
This program is approved contact hours toward the fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM (Certified Professional in Healthcare Risk Management) renewal. CE credit may be used toward CPHRM renewal only by those holding the credential at the time of the program.


Commercial Support:
There is no sponsorship for this event.


Date Published:  January 2017
Date to be Reviewed:  Q1 2020
Date of Contact Hour Expiration:  Q4 2019

Credit Information

Activity Number Credit Amount Accreditation Period
ASHRM 1 hour January 01, 2019 - December 31, 2019