Inspiration, Ideation, Action! An Introduction to Design Thinking for Risk Managers

Enrollment Information:
This enrollment will expire September 30, 2019.
You must complete all course requirements (including claiming CEs) and save/print the completion certificate by September 30, 2019.


Design Thinking is a breakthrough human-centered model for innovation and problem solving that empowers risk managers with the tools and mindsets of designers to engage the frontline, uncover unmet needs, and collaboratively co-create targeted solutions that will have sustainable and measurable impact.

Widely touted in the business world for its ability to produce uniquely effective solutions, Design Thinking is now more than ever being applied to tackling the biggest (and smallest) issues in healthcare.

With a laser focus on the real needs of the end-user, the use of divergent and convergent thinking for generating ideas, and rapid-prototyping for developing solutions, Design Thinking represents an important complement to traditional approaches to risk mitigation projects.

Drawing from our experience at Stanford Medicine, we will explore the principles and methodologies of Design Thinking, and describe how we've applied it to tackling some of the thorniest risk management challenges facing patients and clinicians.


Learning Objectives:
By the end of this webinar-based self-study you should be able to:

  • Describe the key principles and tools of Design Thinking
  • Explain how Design Thinking is different from traditional approaches to risk mitigation projects
  • Discuss how Design Thinking approaches can be used at each stage of the risk management cycle to enhance improvement work


Level of Learning:


Domain of Practice:


Simon Mawer, LLB, GCLP


Continuing Education:
This program is approved for contact hours toward the fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM (Certified Professional in Healthcare Risk Management) renewal. CE credit may be used toward CPHRM renewal only by those holding the credential at the time of the program.


Commercial Support:
This webinar was sponsored by The Risk Authority Stanford.


Date Published:  June 2016
Date to be Reviewed:  Q1 2020
Date of Contact Hour Expiration:  Q4 2019

Credit Information

Activity Number Credit Amount Accreditation Period
ASHRM 1 hour January 01, 2019 - December 31, 2019