How to Keep Lawyers from Circling your Practice

Enrollment Information:
This enrollment will expire September 30, 2019.
You must complete all course requirements (including claiming CEs) and save/print the completion certificate by September 30, 2019.


A doctor in the cross hairs of a lawsuit can expect to spend an average of three to five years defending his/her reputation before resolution. Those who win do not feel like winners. They just lose less. The presentation will focus on how lawsuits evolve. What motivates patients to sue? What strategies can be implemented to prevent escalation? How should one respond to a request for a refund? How should one respond to a demand for money to see another doctor to fix a problem your patient believes you caused? The good news is that most such lawsuits are preventable.


Learning Objectives:
By the end of this webinar-based self-study you should be able to:

  • Discuss how lawsuits against doctors develop.
  • Identify how to prevent escalation of conflict into a lawsuit.
  • Describe the impact of effective communication with patients in preventing lawsuits and how financial misunderstands can morph into a lawsuit.


Level of Learning:


Domain of Practice:
Claims and Litigation


Michael J. Sacopulos
Jeffrey Segal


Criteria for Successful Completion:
To receive continuing nursing education contact hours, participants must achieve 80% on the post-test and complete an evaluation at its conclusion.


Continuing Education:
This program is approved for contact hours toward the fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM (Certified Professional in Healthcare Risk Management) renewal. CE credit may be used toward CPHRM renewal only by those holding the credential at the time of the program.

American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Contact Hours: 1.0 hour
Passing Score: 80%


Conflict of Interest Statement:
As required by the American Nurses Credentialing Center’s Commission on Accreditation, we would like to make you aware of all potential conflicts of interest.

This educational activity’s planners and presenters have indicated that they have no bias or conflict of interest.


Commercial Support:
There is no sponsorship for this event.


Date Published: May 2016
Date to be Reviewed:  Q1 2020
Date of Contact Hour Expiration:  Q4 2019