Messaging the Business Case for Patient Safety: Hospital Liability Claim Analysis

Enrollment Information:
This enrollment will expire September 30, 2019.
You must complete all course requirements (including claiming CEs) and save/print the completion certificate by September 30, 2019.


The healthcare industry is undergoing a dramatic transformation, as incentives tied directly to quality shift and transparency increases. Improving outcomes and reducing errors begins with awareness of current risks and practices. The analysis of ten years of closed claim data brought CNA Healthcare to the revelation that although the importance of patient safety and risk management has been a formal topic of discussion for more than three decades – the basics remain imperative. Numerous reports, articles, and professional patient safety organizations continue to report that significant preventable adverse events continue to occur despite the various patient safety and risk reduction initiatives and practices. Our claim analysis provides the ability to identify those events which result in patient harm as well as liability exposures that the organization encounters.


Learning Objectives:
By the end of this webinar-based self-study you should be able to:

  • Examine hospital claim trends related to frequency and severity through an analysis of closed claims
  • Identify patient care risks associated with select clinical services and allegations and discuss solutions that may mitigate these exposures.
  • Discuss healthcare industry enterprise risk challenges.


Level of Learning:


Domain of Practice:
Claims & Litigation


Jennifer M. Groszek
Ellen F. Wodika


Criteria for Successful Completion:
To receive continuing nursing education contact hours, participants must achieve 80% on the post-test and complete an evaluation at its conclusion.


Continuing Education:
This program is approved for contact hours toward the fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM (Certified Professional in Healthcare Risk Management) renewal. CE credit may be used toward CPHRM renewal only by those holding the credential at the time of the program.

American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Contact Hours: 1.0 hour
Passing Score: 80%


Conflict of Interest Statement:
As required by the American Nurses Credentialing Center’s Commission on Accreditation, we would like to make you aware of all potential conflicts of interest.

This educational activity’s planners and presenters have indicated that they have no bias or conflict of interest.


Commercial Support:
There is no sponsorship for this event.


Date Published: May 2016
Date to be Reviewed:  Q1 2020
Date of Contact Hour Expiration:  Q4 2019