Patient Safety: REALLY !!?? That Happened HERE!

Enrollment Information:
This enrollment will expire September 30, 2019.
You must complete all course requirements (including claiming CEs) and save/print the completion certificate by September 30, 2019.


The speaker will discuss the importance of teamwork and cross monitoring while embedding the need to understand that imperfect humans deliver healthcare. The speaker will also explain how system design and fair culture allow organizations to become a learning culture and thereby highly reliable. Finally, the speaker will explore how we have more at-risk behaviors in our practices than we think we do.


Learning Objectives:
By the end of this webinar-based self-study you should be able to:

  1. Identify why we become focused and unaware of patient safety issues/events
  2. Recognize that each individual plays a role in making health care facilities safer for our patients
  3. Identify human factors and the role they play in patient safety


Level of Learning:


Domain of Practice:
Clinical/Patient Safety


Megan Shetterly, RN, MS


Criteria for Successful Completion:
To receive continuing nursing education contact hours, participants must achieve 80% on the post-test and complete an evaluation at its conclusion.


Continuing Education:
This program is approved contact hours toward the fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and toward CPHRM (Certified Professional in Healthcare Risk Management) renewal. CE credit may be used toward CPHRM renewal only by those holding the credential at the time of the program.

American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Contact Hours: 1.0 hour
Passing Score: 80%


Conflict of Interest Statement:
As required by the American Nurses Credentialing Center’s Commission on Accreditation, we would like to make you aware of all potential conflicts of interest.

This educational activity’s planners and presenters have indicated that they have no bias or conflict of interest.


Commercial Support:
There is no sponsorship for this event.


Date Published: June 2015
Date to be Reviewed:  Q1 2020
Date of Contact Hour Expiration:  Q4 2019