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Getting Started

Logging into ASHRM U

What is the ASHRM U URL?

The ASHRM U URL is learning.ashrm.org.  (Tip: Bookmark ASHRM U for easy access!)

 

What do I need to log in to ASHRM U?

You need an ASHRM account - a simple e-mail address/password combination.

How do I know if I have an ASHRM account?

Click here, type your e-mail address, and then click the Submit button.

Click the This is my account link if one of the potential matching accounts listed is yours.

Click the Register link to create a new account if no potential matching accounts are listed or none of the potential matching acocunts listed is yours.  Complete all required fields in the Individual Information, Address Information,and Login sections, and then click the Request New Account button.

How do I reset my password?

Click here, type your e-mail address in the textbox, and then click the Submit button.  Follow the instructions provided in the e-mail sent to the e-mail address you entered.

Enrolling in a Learning Product

How do I enroll in a learning product via the catalog?

Log into ASHRM U (if necessary, refer to "Logging into ASHRM U"), and click Catalog on the menu bar.

All available learning products will be listed.  Use the Search box, Categories, and Tags to browse the catalog. Click the Add to Cart button to add a learning product to your shopping cart. When you are done, click the Shopping Cart link in the top right-hand corner.

Confirm all learning products listed in your Shopping Cart. Click the Check Out button, and follow the instructions to purchase the learning products in your shopping cart. All purchases are considered final.

 
How do I enroll in a learning product if I want to pay by check?

To purchase a course with a check, use this form. Make the check payable to ASHRM and mail to: ASHRM Education, P.O. Box 75315, Chicago, IL 60675-5315.

 

What is the refund policy for ASHRM U purchases?

All purchases are considered final. Please verify that the products in your Shopping Cart are the correct courses prior to submitting your credit card payment.

 

Accessing a Learning Product

How do I access a learning product I'm enrolled in?

Log into ASHRM U (if necessary, refer to "Logging into ASHRM U"), and click My Learning Activites on the menu bar.

Click the Go button or learning product title.

 

How long do I have access to a learning product?

Most learning products are available for 365 days.

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My Transcript, Certificates and Credits

My Transcript

American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. - See more at: http://learning.ashrm.org/products/1096/when-ehrs-cause-patient-harm#sthash.JsPWyAR5.dpuf
What is My Transcript?

Your transcript contains all learning products you are/were enrolled in. Learning products display in one of the following three sections:

Incomplete - learning products you have yet to complete.

Credits Earned - learning products you have earned the completion certificate for and claimed credit for. (Tip: Learning products that you have not yet claimed credit for will not display in this section. If necessary, refer to "How do I claim credit?")

 

How do I view My Transcript?

Log into ASHRM U. (If necessary, refer to "Logging into ASHRM U".)

Click your name in the top right-hand corner, and then click My Account in the dropdown menu.

On the Your Account page, click the Transcript tab.

Click the Credits Earned link to view the learning products you have completed and claimed credit for. (If necessary, refer to "What is My Transcript?")

 

How do I print My Transcript?

View My Transcript. (If necessary, refer to "How do I view my Transcript?")

Click the Print Transcript button.

In the Print Transcript dialog box, specify the dates (optional) and select which sections to include (required), and then click the Print button.

Your transcript will appear in a new browser tab/window for you to save/print.

 
Why is a learning product I completed in the Completions section, but not in the Credits Earned section of My Transcript?

The credit has not been "claimed", so the learning product is in the Completions section. (If necessary, refer to "How do I claim credit?")

Certificates and Credits

American Society for Healthcare Risk Management is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. - See more at: http://learning.ashrm.org/products/1096/when-ehrs-cause-patient-harm#sthash.JsPWyAR5.dpuf
What is the difference between the certificate and credit?

The certificate is for you to print and fill out.

The credit is recorded in My Transcript and your ASHRM account.

 
How do I print my certificate?

You can print your certificate immediately upon completion from the learning product page, or from My Transcript.

How do I print my certificate from within the learning product?

Click the blue Print Completion Certificate button to print your certificate to fill out.

The certificate will display in a new browser tab/window. Print the certificate.

How do I print my certificate from My Transcript?

Go to My Transcript. (If necessary, refer to "How do I view my Transcript?")

Click Credits Earned to see completed learning products you have claimed credit for.

Click the Print icon next to the desired learning product.

The certificate will display in a new browser tab/window. Print the certificate.

 

How do I claim credit?

Access the learning product. (If necessary, refer to "Accessing a Learning Product".)

Click the blue Claim button.*

The learning product will now be in the Credits Earned section of My Transcript.  (If necessary, refer to "How do I view My Transcript?" to view all of your credits.)

*Note: If the blue Claim button doesn't appear, the learing product either has not yet been completed or the credit has already been claimed.

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Continuing Education

ASHRM Credit

How do I know if a learning product offers ASHRM credit?

Most learning products offer ASHRM credit, which can be used toward fulfillment of the requirements of ASHRM designations of Fellow and Distinguished Fellow and toward CPHRM renewal.

"ASHRM" and the credit amount will be listed under Credit Information on the Product Deatil page for learning products that offer ASHRM credit.

Note:  ASHRM credits earned may be used toward CPHRM renewal only by those currently holding a designation.

 

How do I know the requirements to earn ASHRM credit?

Criteria for Successful Completion and Continuing Education on the product detail page provide the requirements for earning ASHRM credit.  Additionally, learning products are structured so that credit is awarded only after all requirements have been fulfilled.

ANCC Credit

The American Society for Healthcare Risk Management (ASHRM) is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

 
How do I know if a learning product offers ANCC credit?

"ANCC" and the credit amount will be listed under Credit Information on the Product Deatil page for learning products that offer ANCC credit.

Note:  If only "ASHRM" is listed under Credit Information, the learning product does not offer Continuing Nursing Education credit.

 

How do I know the requirements to earn ANCC credit?

Criteria for Successful Completion and Continuing Education on the product detail page provide the requirements for earning ASHRM credit.  Additionally, learning products are structured so that credit is awarded only after all requirements have been fulfilled.

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Contact Us

If you need additional assistance, contact us at the e-mail or phone number provided below.

E-mailashrm@aha.org
Phone:  (312) 422-3980


Click here to go to ASHRM.org